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Idiomatic Inc.

Palo Alto, CA

Website

About Idiomatic Inc.

 Idiomatic is an AI-powered customer experience tool that enables  analysts to convert customer feedback into a doable action plan,  promoting loyalty. Key attributes include an activity dashboard, queue  management, sentiment analysis, report and statistics, feedback control,  and customer grouping.

A SaaS platform that supports  customer-driven firms in converting unstructured data into structured  data, Idiomatic provides CRM teams with automation tools to organize and  manage customer feedback. It facilitates the sorting of emails, chats,  phone calls, and surveys, enabling robust analysis. It also offers  sentiment analysis tools that provide insight into the customer  experience with the brand, driving improvement and innovation.

Idiomatic  assists firms to realize repeated sales by optimizing feedback control  operations and increasing customer loyalty. It is suitable for numerous  industries and experts that support customer feedback analytics to help  drive informed decision-making.


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