Developer Productivity Engineers (DPE) at Nx help engineering teams deliver faster by guiding them through Nx adoption, setting up Nx Cloud, establishing best practices, and optimizing their CI/CD. Simply put, DPEs are responsible for our customers' success.

What you   ll do

Sales Support

Support the sales cycle including participating in introductory calls with prospective customers. You   ll lead trials of Nx Cloud improving customers CI times while helping our sales team build a business case.

    Attend introductory sales calls and answer technical questions

    Give product demos/workshops

    Lead trials of Nx Cloud

    Identify customer goals and success metrics

    Capture before and after metrics

    Communicate with engineers and senior management

    Support during the procurement process

Customer Success

Build strong relationships with customers while helping them take full advantage of Nx and Nx Cloud, ultimately improving their DX and CI times.

Lead the product onboarding phase, setting up Nx Cloud and completing workspace and CI/CD reviews. You   ll create annual plans for customers and check-in with them monthly helping them make progress and remove obstacles.

    Lead new customer onboarding efforts

    Build strong relationships with customer stakeholders

    Provide training as needed

    Create annual plans with and for our customers

    Lead customer check-ins

    Lead annual reviews

    Identify opportunities for account expansion

    Work closely with Nx account managers on renewal and expansion efforts

    Lead demos/workshops with new teams

*Occasional travel to visit customers and to attend industry events.

Key outcomes of this position are account retention, account expansion, and customer satisfaction.

Please mention the word EXCEEDINGLY and tag RMzguNjguMTM0LjE5NA== when applying to show you read the job post completely (#RMzguNjguMTM0LjE5NA==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.