UX redesign of SaaS product used by thousands everyday at Nearcut

UX redesign of SaaS product used by thousands everyday

🌍 100% RemoteContract

Posted June 24, 2022

About the Opportunity

We re looking for an experienced UX designer to redesign a core part of our product, used by thousands of customers every day. We expect this project to take around 1 month.

Although this is a standalone project, it is likely there will be other projects of a similar nature in future.

Please note that this is a UX project, focussed on re-designing the structures and user-flows of a core part of our product. The final deliverables (wireframes and user-flows) should be based on our customers experience, our customers needs and our needs as a business. This is not a UI project and we will not require Hi-Fi designs.

About Us

We are the industry leader in online booking and marketing software for barbers. Barbershops often don't have the capacity to attract business online and organise their time - on top of providing their barbering service. We provide booking and marketing software to enable business owners to easily take bookings online, manage their time and market to their customers.

As a UX designer, you will work closely with our development team, operations team and directly with our customers to understand how a core part of our product should be re-designed and function. The project is focussed on the Timetable page, used by thousands of barbers everyday to manage their appointments.

Your work will impact thousands of small businesses across Europe.

Your expertise

You have at least 3 years of professional UX experience
You have worked on at least one other project for a SaaS product
You have excellent written and verbal communication skills in English
You re happy to conduct research and speak directly to customers in the UK
You re able to get to the root of customers needs
You re able to balance customer and business needs
You learn quickly
You iterate and tailor your work based on client feedback
You have an excellent attention to detail
You are reliable and responsive.

The project

Conduct research with existing customers to understand their needs and how they use the Timetable page
To combine the customer research with our understanding and priorities as a business.
To define the information hierarchy, design wireframes and user flows for the Timetable page of the booking system
The key deliverables will be wireframes and user-flows of the Timetable page and associated pages.
We expect this project to take around 1 month (full-time).

Benefits of our working environment

Remote-first: We are a remote-first company without an in-person office. We trust our staff to work flexibly and autonomously to efficiently meet business goals.
Flexible working hours: Aside from regular team meetings and availability during the normal workday, we are happy for you to complete your work whenever you re most productive.
Close team: Although we work remotely, our team is close knit and colleagues are always there to help one another.
Customer feedback: Our customers are small business owners who are very grateful to have our support. We are privileged to work closely with them to continue to improve our product.
Diverse team: We work with people from many different backgrounds and from different continents. Nearcut is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.