Remote Sales and Customer Care Specialist at Loop Support

Remote Sales and Customer Care Specialist

🌍 100% RemoteFull-Time

Posted March 6, 2025

Are you passionate about helping others and identifying sales opportunities? Do you thrive in a remote work environment, enjoy problem-solving, and have a knack for turning interactions into lasting customer relationships? If so, we want to hear from you!

What You ll Do:

As a Sales Specialist, you ll play a crucial role in engaging leads, assisting customers, and driving sales. Your responsibilities will include:

Managing incoming calls, engaging potential customers, and converting leads into sales.
Identifying customer needs and recommending tailored solutions.
Following up with leads via phone, text, and email to maintain engagement.
Providing clear and accurate information about products and services.
Accurately documenting customer interactions and follow-ups in the CRM.
Showing empathy and professionalism in all interactions to ensure customer satisfaction.

What We re Looking For:

We re seeking motivated individuals with a customer-first mindset and strong communication skills. The ideal candidate will have:

At least 2 years of experience in hospitality, consumer sales (B2C), or customer service, handling complex customer interactions. Crisis hotline or social work experience is a plus. (Required)
Fluency in English (spoken and written). (Required)
Fluency in Spanish is a plus but not required.
A stable internet connection and a reliable computer setup. (Required)
The ability to work independently in a distraction-free home office.
Strong problem-solving skills and the ability to think on your feet.
A positive and professional attitude with a sales-driven mindset.

Why Apply?

Fully remote: Work from anywhere.
Competitive salary: We pay in USD.
Training & Support: Receive onboarding and ongoing training to help you succeed in your role.
Bonus Potential for high performers
Paid Time Off (PTO)
Paid U.S. Holidays