Headquarters: Bracknell, England, United Kingdom
URL: http://www.kcpnetwork.com

We are currently expanding our Network Engineering teams and are looking to hire different level IT Systems & Network Support Engineers who would be either able to work from our Bracknell, UK Head Office or remotely - both options available.

You will be part of a fast growing talented team of engineers that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest level of availability, performance and security. Qualified systems engineers will have a background on IT, computer systems engineering, or systems engineering and analysis.

The ideal candidate will have an all-round technical portfolio of experience in the Installation, Configuration, Repair and Support of a wide range of hardware, operating systems, and applications in a LAN/WAN environment.

This is an exciting opportunity to work on new technologies, be a valued member of the team, and develop your skills within a ever expanding tech company who currently covers UK and Europe and is soon to expand globally.

Requirements

• Experience working in CLI with different types of network devices (switches, routers, firewalls etc)
• Knowledge of application transport and network infrastructure protocols
• Good knowledge of Windows environment client/server
• Good knowledge of Linux distributions environment
• Windows PowerShell- Windows Hyper-V- LAN and WAN experience
• Experience with Microsoft Office, Microsoft Visio, Teams- Cisco CCNA or equivalent and/or MCSA certificates are a plus

Main tasks:

• Remote support for various IT works (including but not limited to): add/remove/troubleshoot peripheral devices (like printers/scanners etc);
• Install/reconfigure drivers for PC systems;
• Add/remove network drives to PCs;
• Change IP network settings for a single PC or multiple PCs or Servers;
• View/troubleshoot/reconfigure Layer 3 network(s) if required;
• Install/maintain/troubleshoot Hyper-V machines;
• Troubleshoot firewall logs finding faults for networks flows;
• Finding and fixing network faults* Network maintenance
• Technical support for people using the network* Training staff on new systems
• Day to day admin and monitoring of network use* Document any new installation or any modification for an existing network
• Reporting issues and task evolution* Supervising helpdesk staff

Benefits

• Salary:  35K -  50K per annum
• 30 days UK Holidays incl Bank Holidays
• Work From Home and/or From Office
• Training & Development
• Employee Assistance Programme - Counseling
• Pension Plans
• Parking if working from office