Reporting to the CEO, you will lead the operations of our rapidly scaling saas company by creating and supporting growth initiatives. In this role you will be responsible for the operational effectiveness across the organization as a whole with focus on the leadership team and department managers. You will be expected to implement thorough processes that enable the company and individual team members to grow and succeed. This position is 100% remote and only eligible for those who are authorized to work in Canada.
Key Responsibilities
Provide Mentorship - Provide strong, dynamic leadership that mentors, develops, and guides team members to efficiently drive the day to day operations
Manage Goals - Work with team leaders to define, track, and report monthly, quarterly and annual objectives and metrics in an organized and digestible way
Improve Performance - Influence all aspects of performance management including staffing decisions, goal setting, development planning, performance evaluations, performance improvement, motivation and recognition.
Create Processes - Champion the development, refinement, documentation, and communication of company processes and procedures, ensuring enforceable policies with clearly identified accountability
Expand Culture - Build and foster relationships that accelerate the cultural mandate of the company and drive leadership to new heights of capability
Optimize Financials - Oversee and analyze departmental budgets to find ways to minimize expenses and optimize profits
Improve Communication - Coordinate with different teams to foster exchange of ideas, strategy and provide cross-team learning opportunities
Oversee Recruitment - Ensure recruitment pipeline is meeting needs and hiring the right people for the right seat
Assist HR - Work with HR to develop career paths and incentives to keep employees motivated and dedicated
Organize Product & Engineering - Assist product and engineering to ensure teams and goals are aligned and streamline for efficiency
Help the CEO - Enable the CEO to transition away from the day-to-day activities
Job requirements
You have 5+ years of experience in a similar role
Bachelor s degree; MBA or Masters degree an asset, but not required
Familiarity with the business functions including HR & Finance
Have an entrepreneurial mindset and have experience scaling a small business
Are experienced in growing teams & managing people, preferably startups
Are highly analytical, structured and committed to a data driven approach
Have worked in a product led SaaS company before and believe in the product led approach
Job Benefits
Bonus Incentive Structure
Stock Options
Frequent promotions
4 weeks vacation and paid sick days
Monthly Happy Hours
Extended health benefits
Continued education allowance
Annual fitness allowance
Work from anywhere in the world
Join a bootstrapped, product-focused, & customer-oriented team