To take Contra to the next level, we're looking for a Lead UX Researcher to join our growing team
As the Lead UX Researcher, you'll shape our research processes and work closely with the Product and Design teams to lead, execute, and guide Contra s research efforts.
This is a full time position to join our growing team! To learn more about Contra and our mission, visit: https://contra.com/mission
You should apply if you
Have lead critical research efforts and conducted mixed-method studies that deepen our understanding of the user experience and drive product strategy.
Understand the importance of optimizing time to value and have a knack for balancing speed with sound research practices
Have a passion for qualitative and quantitative methodologies (including A-B/multi-variate testing using tools like Mixpanel bonus points for SQL knowledge and/or experience with BI tools like Looker)
You have a bias toward action, enabling our team to make quick and data-driven decisions
Have led prototype testing, competitive analysis, surveys, exploratory research, detailed personas, and customer journey maps
Have at least 4+ years of UX research experience (ideally working with multiple user types/marketplaces)
Bonus: Have worked as a freelancer/independent in the past
You ll be successful here if
You are passionate and/or curious about the future of independent work
You either have a product or design background or have spent most of your career collaborating closely with product and design teams
You have excellent communication skills (verbal and written)
You are familiar with gen-z culture (our target user group is gen-z)
You can operate in a remote environment (and are within 3 hours Pacific Timezone - PST)
Bonus: Have excelled in a startup environment
How you ll add value at Contra
Define overarching research processes and how they are tailored to each of our roadmap efforts
Present insights/recommendations and collaborate with Design, Product, Community, and Engineering teams
Guide product and design teammates to level up their research chops
Learn and understand Contra's target audiences to shape our future product
Build tools to ensure quantitative & qualitative research processes are closely integrated across product development lifecycle
How Contra can add value for you
Remote-first culture
Health, Dental and Vision coverage for all employees
Health reimbursements for all international contractors
Well-funded company built to scale
Competitive salary + equity
Generous vacation policy + paid holidays off (we give two team wide holidays per year)
Flexible parental leave
No Meeting Wednesdays
Half day on every third Friday of the month
Themed meetings, games, and other fun team-bonding activities
A custom slack emoji, just for you!
Here's what our interview process looks like
Complete a self-assessment form (10-15 minutes)
Intro call with Hiring Team (15-30 minutes)
Interview with our Head of Product Design (30-45 minutes)
Interview with our Head of Product (30-45 minutes)
Interview with our Head of Operations (30-45 minutes)
Interview to present your paid challenge (45-60 minutes)